Client Support Specialist/Front Desk Coordinator

CAREERS

Client Support Specialist/Front Desk Coordinator

Do you want to use your communication and organization skills to help grow a fast-paced law firm? Are you comfortable talking to new people and managing client relationships? Do you enjoy taking on a variety of responsibilities? Do you want to work with a group of professionals who highly value accountability, respect, integrity and achievement while still finding time for fun?

If this sounds like you, you could be a great fit to be a Client Support Specialist/Front Desk Coordinator. This is a full-time in-office position, 37.5 hours per week, Monday thru Friday, 9:00 a.m. to 5:00 p.m. Salary depending on experience, plus paid time off, paid holidays, medical, dental, vision, 401(k) and profit sharing.

Job responsibilities include:

Answering phones, screening, and forwarding calls to the appropriate professionals.
Handling potential client calls and answering questions in a professional manner.
Greeting clients, managing conference rooms, maintaining office supplies, stocking kitchen.
Handling new client intake process from initial contact through transition to responsible attorney, including running conflict checks, preparing and tracking Legal Services Agreements and Conflict Waivers.
Processing incoming and outgoing mail
Other administrative tasks as needed.

The ideal candidate must be detailed oriented, well organized, be extremely strong in following-up on pending items and keeping track of deadlines. We are looking for someone who is friendly and outgoing, professional, punctual and can multi-task and prioritize under pressure. Please apply if you can make a great first impression both on the phone and in person when interacting with clients, visitors and employees, while maintaining a high level of confidentiality for our clients. Candidates must be proficient with MS Office. Previous office experience required.

The candidate we are looking for should possess the following professional attributes:

Requirements

If you are interested in joining our team, please submit a resume and cover letter stating your salary requirements and why you think you would be a good fit for this position to resumes@strategylaw.com.

Hourly Rate: $26-$28/hour depending on experience. Compensation will be determined by several factors such as years of experience and skillset.

Vision

Strategy Law, LLP will be a full-service business law firm where business clients can get solutions to their legal issues and proactive legal planning from attorneys they trust and like working with. We will have a strong investment in technology to enable attorneys, paralegals and staff to do their jobs efficiently and to maintain bandwidth for immediate client needs. We will invest in firm management so that attorneys can focus on what they enjoy about their practices. We will have multiple attorneys in each area of practice so that we can back each other up for time off and to groom the next generation of partners. Professionals will decide how much they want to make, how many hours they want to work and our community contributions. We value diversity and are incredibly selective in choosing team members because we enjoy working and having fun together.

Kindly note: We are not working with recruiters at this time.

Our Core Values

Strategy Law was formed on the premise that each client’s goals and needs are unique and legal advice should be personalized, exceptional and comprehensive. We take pride in ensuring that each of our clients feel heard and stay informed, and can otherwise rely on us to guide them through a complex legal landscape. Our attorneys represent small to medium sized businesses, growth technology companies, financial institutions, and commercial real estate investors and developers. We take a client-centered, holistic approach to providing legal services and have built our practice around these values. Our attorneys are experienced professionals who take time to understand each clients’ unique needs and goals and provide legal guidance to complement and support clients’ business strategy and growth.

CAREERS